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Crash SMT320

When I press to take picture, simply crashes. Paid version.

Fred , 31.05.2017, 10:36
Idea status: under consideration

Comments

portable, 02.06.2017, 07:34
Please enable the logging function and post here or e-mail the log to me.

I can't help you without knowing what went wrong, too many possibilities.
fredfpereira, 04.06.2017, 21:26
20170603082455: background capture sound volume: 0
20170603082455: background surfaceCreated 2
20170603082455: background releaseCamera
20170603082455: background stopping preview: true
20170603082455: background acquiring wakelock
20170603082455: background reinitialize: android.intent.action.MAIN, true
20170603082455: automatic start: false
20170603082455: initializeCamera false
20170603082455: surfHolder OK
20170603082455: openCamera
20170603082455: camera previewSize (800x480) pictureSize (2560x1920)
20170603082455: starting preview: true
20170603082456: surfaceChanged 2 (2260x1386)
20170603082456: handler total photos: 0
20170603082456: service onUnbind
20170603082456: releasing wakelock
20170603082456: service onDestroy
20170603082456: removing background buttons
20170603082456: Preferences onStop
20170603082456: showing background buttons
20170604080454: ===========================================================================
20170604080454: onCreate
20170604080454: capture sound initial volume: 0
20170604080454: onResume 2
20170604080454: capture sound volume: 0
20170604080454: surfaceCreated 2
20170604080454: releaseCamera
20170604080454: acquiring wakelock
20170604080454: dpiScale: 2.0
20170604080454: reinitialize: null, true
20170604080454: automatic start: false
20170604080454: initializeCamera false
20170604080454: surfHolder OK
20170604080454: waiting for surfaceChanged...
20170604080454: surfaceChanged 2 (2000x1436)
20170604080454: handler total photos: 0
20170604080454: surfaceChanged 2 (2260x1386)
20170604080454: setting initial preview size
20170604080454: reinitialize: null, true
20170604080454: automatic start: false
20170604080454: initializeCamera false
20170604080454: surfHolder OK
20170604080454: openCamera
20170604080454: determinePreviewSize
20170604080454: supported preview sizes: 1920x1080, 1440x1080, 1280x720, 1056x864, 960x720, 800x480, 720x480, 640x480, 352x288, 320x240
20170604080454: getOptimalPreviewSize: 2260x1386, 1,63
20170604080454: previewSizes: 1920x1080 (1,78), 1440x1080 (1,33), 1280x720 (1,78), 1056x864 (1,22), 960x720 (1,33), 800x480 (1,67), 720x480 (1,5), 640x480 (1,33), 352x288 (1,22), 320x240 (1,33)
20170604080454: getOptimalPreviewSize: 800x480
20170604080454: camera previewSize (800x480) pictureSize (2560x1920)
20170604080454: starting preview: true
20170604080500: onPause 2
20170604080500: Preferences onStart
20170604080500: surfaceDestroyed 2
20170604080500: releasing wakelock
20170604080500: startOverlayService false
20170604080500: background service onCreate
20170604080500: background service onStartCommand
20170604080500: background service onBind
20170604080500: background service handleCommand
20170604080500: background notifyUser: 1, remaining: 0
20170604080500: background service notification
20170604080500: background acquiring wakelock
20170604080500: background overlay setup
20170604080500: background hiding background buttons
20170604080500: background onServiceConnected
20170604080500: background overlay surfaceCreated
20170604080500: background releaseCamera
20170604080500: background stopping preview: true
20170604080501: background initializeCamera false
20170604080501: background surfHolder OK
20170604080501: background openCamera
20170604080501: background camera previewSize (800x480) pictureSize (2560x1920)
20170604080501: background starting preview: true
20170604080501: background onStop 2
20170604080530: background onResume 2
20170604080530: background capture sound volume: 0
20170604080530: background surfaceCreated 2
20170604080530: background releaseCamera
20170604080530: background stopping preview: true
20170604080530: background acquiring wakelock
20170604080530: background reinitialize: android.intent.action.MAIN, true
20170604080530: automatic start: false
20170604080530: initializeCamera false
20170604080530: surfHolder OK
20170604080530: openCamera
20170604080531: camera previewSize (800x480) pictureSize (2560x1920)
20170604080531: starting preview: true
20170604080531: surfaceChanged 2 (2260x1386)
20170604080531: handler total photos: 0
20170604080531: service onUnbind
20170604080531: releasing wakelock
20170604080531: service onDestroy
20170604080531: removing background buttons
20170604080531: Preferences onStop
20170604080531: showing background buttons
20170604082223: ===========================================================================
20170604082223: onCreate
20170604082223: capture sound initial volume: 0
20170604082223: onResume 2
20170604082223: capture sound volume: 0
20170604082223: surfaceCreated 2
20170604082223: releaseCamera
20170604082223: acquiring wakelock
20170604082223: dpiScale: 2.0
20170604082223: reinitialize: null, true
20170604082223: automatic start: false
20170604082223: initializeCamera false
20170604082223: surfHolder OK
20170604082223: waiting for surfaceChanged...
20170604082223: surfaceChanged 2 (2000x1436)
20170604082223: handler total photos: 0
20170604082223: surfaceChanged 2 (2260x1386)
20170604082223: setting initial preview size
20170604082223: reinitialize: null, true
20170604082223: automatic start: false
20170604082223: initializeCamera false
20170604082223: surfHolder OK
20170604082223: openCamera
20170604082223: determinePreviewSize
20170604082223: supported preview sizes: 1920x1080, 1440x1080, 1280x720, 1056x864, 960x720, 800x480, 720x480, 640x480, 352x288, 320x240
20170604082223: getOptimalPreviewSize: 2260x1386, 1,63
20170604082223: previewSizes: 1920x1080 (1,78), 1440x1080 (1,33), 1280x720 (1,78), 1056x864 (1,22), 960x720 (1,33), 800x480 (1,67), 720x480 (1,5), 640x480 (1,33), 352x288 (1,22), 320x240 (1,33)
20170604082223: getOptimalPreviewSize: 800x480
20170604082223: camera previewSize (800x480) pictureSize (2560x1920)
20170604082223: starting preview: true
20170604082227: onPause 2
20170604082228: Preferences onStart
20170604082228: surfaceDestroyed 2
20170604082228: releasing wakelock
20170604082228: startOverlayService false
20170604082228: background service onCreate
20170604082228: background service onStartCommand
20170604082228: background service onBind
20170604082228: background service handleCommand
20170604082228: background notifyUser: 1, remaining: 0
20170604082228: background service notification
20170604082228: background acquiring wakelock
20170604082228: background overlay setup
20170604082228: background hiding background buttons
20170604082228: background onServiceConnected
20170604082228: background overlay surfaceCreated
20170604082228: background releaseCamera
20170604082228: background stopping preview: true
20170604082228: background initializeCamera false
20170604082228: background surfHolder OK
20170604082228: background openCamera
20170604082228: background camera previewSize (800x480) pictureSize (2560x1920)
20170604082228: background starting preview: true
20170604082229: background onStop 2
20170604082236: background Preferences onStop
20170604082236: background showing background buttons
20170604082614: ===========================================================================
portable, 06.06.2017, 00:18
I don't see anything useful in the log you have sent. Looks like we would need DDMS crash log to see what is the cause of the crash. Otherwise, I don't think there is anything we can do, especially when you are the only one reporting this problem.

DDMS is a development tool
https://developer.android.com/studio/profile/ddms.html

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